Here's what can you do to speed things up, The memberships are costly and have no value, proven methods for fixing any consumer problem. Id like to say before I give my take on the announcements that I am the highest status you can earn on BA as a Gold Guest List. Here's more information about the Elliott Responsiveness Ratings. For me its all too little too late and Im bored with BA blaming COVID and its effects for a whole raft of shortcomings. BA staff are currently providing Ryanair quality service for their premium prices. British Airways often responds to customer feedback or third parties. I thought the offer of double tier points for BA holiday bookings was a nice gesture, particularly after having several flights cancelled when flights were consolidated. Other executives include Rebecca Napier, CFO, Executive Director & Board Director; Calum Laming, Chief Customer Officer and 5 others. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive Vice President British Airways Americas. I dont think I have ever seen so many replies to an article on here !! A very focussed course for all. Can I get my 173,116 Chase Ultimate Rewards points refunded? The 3 primary leaders of cabin crew department each need to go if this Make BA A Better Place (for customers and crew) stands a hope. Why did the senior cabin manager allow that to happen.? at A host of former Inflight Business Managers escaped hire and fire by being reinvented as excellence managers people who are more concerned with fluff and how we plate up a roast dinner in first class than they are listening to what we have to say about the basics. Im also disappointed with the Club Suite really.storage is not adequate on the 777 anyway! They claim they offer a premium meal in the sky, but to be frank, the Full English still has no bacon, and it is basically scrambled eggs and a few mushrooms. There was a consistency with both the onboard experience, and the lounge experience which was refreshing, something I miss with BA where it is very hit or miss at the moment. Please speak up loud and clear. When Club Suites came out 3 years ago in 2019, I was amazed that BA thought it acceptable to dribble along with the 20 year old ying/yang design for six years rather than introduce the Suites over 2 years. This took 1 hour to sort, surely an extremely inefficient method. The gold line service when you get through ( some delays but not too bad compared to the public sector!) I flew with Emirates outbound to Dubai, and inbound with BA. FAA allocates university grants to tackle aircraft noise, 110 Ryanair Flights Cancelled Due to France ATC Strikes, Canadian Budget Leaves IATA Disappointed with Future Outlook, Ryanair Flight Suffers Burst Tyre in Dublin Airport. Unlike any other airline in Europe it has a very effective domestic long haul competitor on all its most important routes and unlike the Middle East carriers, it has to make money and receives no covert support for its Government/owners. Waste of time. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania. These are generally pretty premium so Id like to see that continue. # Call Centres C-19 being used as an excuse Im afraid. As I used Avios its not a new booking and having waited 60 mins they couldnt transfer me to right area. Its haphazard, inconsistent and erratic. Companies don't like to give your money back especially if it's a fee. We have numerous flights booked, lots of them in Club World. I was lucky enough to be very well looked after by all major carriers and we all know the BA product falls short in many areas. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.
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