Apcoa has designed a system that makes it more difficult for customers to pay charges and easier for the firm to claim late-payment penalties. Refunds will be pro-rata, less an administration charge starting two working days after the email request . If you have not found the answer to your query here, send us an email to the address above or call customer service direct. If you feel you have been incorrectly charged for your parking, please contact us using the feedback forms on the website and/or Smartphone Application. You must first make your Apcoa parking ticket appeal directly to Apcoa. You can pay by using our s ecure online portal or alternatively by sending a cheque or postal order made out to APCOA Parking (UK) Ltd to PO Box 1010 Uxbridge Middlesex UB8 9NT Please ensure you have your Parking Charge Notice / Excess Charge Notice / Penalty Notice Number and your vehicle registration number at hand. Pay or Challenge a PCN/ECN/PN Online You should always refer to local signage for full information on whether or not Blue Badge holders are required to pay for parking at the location. Yes you must use a mobile phone for either Phone or SMS parking. First, check all the details on the parking ticket. After a few days, the 1p charge will disappear from your account. We use cookies on this website to give you the best user experience, improve the site and to record usage information. statements from Visa concerning the CVV and it's use, which covers SMS. A charge certificate cannot be appealed and has to be paid within 14 days. You should always refer to local signage for full information on whether or not Blue Badge holders are required to pay for parking at the location. How do I know that my order has been placed?Once youve finished the booking process youll receive a confirmation email with a booking reference. If you want to avoid paying a parking ticket then youll need an airtight appeal. please click here to download a copy ofAPCOAs Health and Safety policy. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Please note that we cannot guarantee a parking space with a battery charger, since it is not possible to book these specifically. You can appeal to Parking on Private Land Appeals (POPLA) or the Independent Appeals Service (IAS) if your dispute is rejected.
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