When DHL shows clearance event on the tracking page, this means that an event has happened regarding the packages movement through customs. ago Going into 2 weeks now, mine is upwards of thousands. The event is organized by DHL, a leading global logistics company, and is held at various venues across the world. Anyhow, if DHL tracking shows determining customs duty, the amount of duties needing to be paid is currently being calculated. The process often causes delays, depending on the nature of the case. However, there are situations where the tracking status is stuck on clearance events. Pay attention to any contact attempts from DHL if necessary, they will contact you to request information or suggest next steps. If there is an inaccuracy in your paperwork, you could be delayed for this. Bear in mind that I have basically asked "What has been taken into account to reach this sum?" Mine was due for december 9th 2021,I live in Qubec city and i ordered a computer on NXZT,been in Qubec since last friday and has been on clearance event since then,no email,whenever I call I cant talk to someone,its a expensive parcel and I wish someone could help me. CUSTOMS SEIZED. They're American DHL numbers too: Billing Assistance: 1-800-722-0081 Clearance On Demand: 1-866-915-5700 All the best, and i hope you get your package soon. i dont know what to do anymore. In rare circumstances, you may see a message stating that further clearance processing is required. That being said, in order to keep the customer updated, DHL provides additional info on the shipments customs status. Package Stuck In Customs, says the "clearance process will continue once the additional details are provided for clearance" sent them a form days ago and nothing, what is going on? They said that they attempted to contact the sender yesterday, but so far they haven't replied, and if they don't reply at all within 30 days my package will be sent back to the US. Package Stuck In Customs, says the "clearance process will continue once the additional details are provided for clearance" sent them a form days ago and nothing, what is going on? Credit Rules DHL is a shit list carrier. In normal circumstances,customs clearance takes between 2 3 days if paper works are in order and there are no dues. The carrier will have to figure out how the shipment should be dealt with. In addition to the standard clearance event, you may come across several additional clearance-related messages. and nothing more, expecting a reply along the lines of "X + Y + Z makes your total". It that was supposed to be delivered on August 1 via DHL Express. Hi! Thanks. The carrier will have to figure out how the shipment should be dealt with.
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