Hi Anne - If you could email us at customerfirst@fanatics.com with the item(s) you wish to return, we can process that for you as a courtesy. THANKS MATTHEW FOR TAKING CARE OF THIS ISSUE ASAP! Clickhere for more! There is ZERO communication from the site to clarify the situation, and anytime I try to go through the chat feature on the website, it tells me that it is currently unavailable but their associates will be back shortly. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that . And name, we will be happy to make this right. Hello Diana, Sincerely, Mariah. The tracking number tells me that only the label has been created and the item has not actually been shipped. The quality of the sweatshirt is not worth the price. Trying to get ahold of them and it's all automated! Contact Details Email: shop@thefanatics.com You can also call us on: Head Quarters: 1300 326 284Warehouse: 02 7200 8644 Or use the contact form below: I bought all 4 Jays Forever collectables (2017) from the site when they had a 30% off promo which could be combined with free shipping to Canada. 37.247.53.130 You can find everything you need to support your team at the fanatics warehouse. No-one could even help me. We would love a chance to make this right. Poor service. If you email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. If you have any queries, please feel free to contact us directly and we will reply as soon as possible. Very unfortunate! We are doing work that matters - connecting customers with businesses around the world and . preschool teacher education. The website associated with FansEdge sells gift cards, but it's important to be cautious when making a purchase. Hello Mike, Thank you for taking time out of your busy day to provide us with positive feedback. It seems from these other reviews that they just ship out awful products, and still make money off people with their return policy. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This location was chosen because it is centrally located in the United States, which allows for efficient shipping to anywhere in . She is terrific and her unbelievable efforts did not go unnoticed. Nous sommes dsols pour la gne occasionne. I look forward to making it a better experience for you when you reach out. That meant they lied to me when we were talking for the first time. We're on Twitter! It might be a surprise to learn that Takara Tomy does not intend to sell Disney Infinity toys in Canada at the moment. Sincerely, Karmen, I ordered what I thought were 3 jerseys, and they were t shirts that had dye running that made the color look like it was faded. I want my merchandise or a refund! I don't have a printer and in the past they mailed me a return label. All products are of high quality, here you [] Jason,We apologize that the incorrect item was originally shipped and were so glad to hear that Cristin was able to provide you with kind of experience, seeing the package all the way through to you! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am overall please with FansEdge and the way customer service managed to answer my phone right away. Reviews were terrible and I was scared that my order was gonna be like the others, but I must say I wasn't disappointed at all. As another reviewer stated, it seems all the 5 star ratings are paid reviewers. I asked for their return address but they did not reply and ignored me for almost two weeks. Live ChatYou can access our Self-Service options via chat 24/7 or chat with a live representative if needed.
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