Please note we are only able to process refund requests via this online form. No. The internet was poor years ago it as bad if not worse. After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by tel Whether you file electronically or on paper, direct deposit gives you access to your refund faster than a paper check. From the date of booking until departure, including failure to embark. Unlike some cruise lines that allow you to use OBC before your cruise to pay for packages and services on board, Carnival and its subsidiaries only allow you to use onboard credit once youre physically on the ship. We will process your refund as soon as we receive the money from our partner. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should d Unfortunately, free onboard credit for Carnival shareholders is limited to one credit benefit per person per sailing. To request a refund of student loan payments that you made during the pandemic, you must contact your loan servicer. Amazon and the Amazon logo are trademarks of Amazon.com, Inc., or its affiliates. I have been back for 17 days now they are ignoring me. A manual review may be necessary when a return has errors, is incomplete or is affected by identity theft or fraud. Claim your profile to access Trustpilots free business tools and connect with customers. Expected full refund. We made a complaint after spending nearly 50 k on various cruises and after 2 months and having sent various reminders , and having made several phone calls they just do not reply or respond . This is per the latest advice from ABTA. It is non-transferable. However, if you are unsuccessful, please send details of your claim with appropriate receipts and confirmation from your Travel Insurance provider that they have denied your claim to Cunard Guest Relations for their consideration. *Please check your booking confirmation to see how your booking is protected and who the principal provider of your holiday is. Sign-up. Ukraine war broke out Feb 25, and Cunard cancelled the St Petersburg stop, the hilite of the cruise for us. IRS phone and walk-in representatives can only research the status of a refund if it has been: Before filing a return, taxpayers should make IRS.gov their first stop to find online tools to help get the information they need to file. Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. Where your holiday is protected by Planet Cruise guarantees*. Most populous nation: Should India rejoice or panic? An official website of the United States Government. Is climate change killing Australian wine? **Please note that FCCs issued as a gesture of goodwill cannot be used towards flights using Cunard CompleteAir or hotel stays. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. Hi Perry, you can get Carnival stock OBC with any type of room, whether you choose a stateroom or a suite. If Your Refund Isnt What You Expected If your refund amount isnt what you expected, it may be due to The website is very poor and does not provide adequate information. WASHINGTON Even though the Internal Revenue Service issues most refunds in less than 21 days for taxpayers who filed electronically and chose direct deposit, some refunds may take longer. Future Cruise Credit can always be used to book a new cruise.
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