I've been using Zooplus for many years and their Customer Service is second to none. Our love for animals is at the heart of everything that we do. - Fri. from 8:00 am to 5:00 pm and Sat 8:00 am to 2:00 pm) Our central office (for snail mail): zooplus SE Sonnenstrae 15 80331 Mnchen. Subscribe to our newsletter & get 333 zooPoints. message, please email *RRP= Recommended Retail Price ** Conditions apply. Subscribe to our newsletter & get 333 zooPoints! DIRKS CONSUMER LOGISTICS LIMITED. Please see below for further details and instructions on how to return an item. We work hard to make sure your parcel is on its way to you as quickly as possible. Lamentamos pelo inconveniente. Founded in 1999, zooplus SE today is the leading online retailer for pet supplies in Europe. Please get in touch with us, we're always happy to help. Prices competitive - it's always a matter of comparing certain product lines - but the convenience of heavy parcels to the door within a couple or 3 days of order (on average and I'm in Scotland) makes it worthwhile too. Frustrating and time consuming chasing my deliveries. The customer service officer who cancelled the order should be without a job, Told them to close my account and remove my details from their system, suggest people do not use them ever. Contacted Zooplus to see if we could return the unopened boxes and they gave a full refund and asked me to donate the food to a cat shelter. In order to confirm and activate your subscription, you will need to click on the link provided in the confirmation email. Online Dispute ResolutionThe European Commissions official website for Online Dispute Resolution is available under //www.ec.europa.eu/consumers/odr. One last step! to let us know you're having trouble. zooplus - your pet shop with pet supplies and pet products for cats, dog, birds and small animals in the UK. . zooplus offers a full range of pet supplies for you and your pets - over 8,000 top products in stock and ready to ship. If you are unable to use the original packaging, please use suitable alternative packaging. NEW: We are thrilled to present our wish list feature where you can add and save any pet product you're interested in! All. code. Do not miss out on personalised offers, discounts and coupons!
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